September brought the new Help Center, safer messaging with report and block, secure message links, branded welcome emails for your clients, a redesigned directory, a better Home calendar and a smoother experience on phones. Here is what changed.
In this article
- The Help Center
- Messaging
- Your clients' welcome emails
- Meet Local Pros
- The directory
- Your Home calendar
- Better on phones
- Related articles
The Help Center
A new Help Center with step-by-step articles for professionals and clients, searchable by keyword. Every article ends with a button to book a free support call if you are still stuck.
Messaging
- Report and block: use the ... button in any conversation to report someone to our team or block them.
- Message clients from a project: the chat icon next to the client's name on a project starts or opens your conversation.
- Secure message links: links in "New message" emails and texts are personal and work for 7 days. On a new device, a 6-digit code keeps conversations private.
See Message clients in your Inbox.
Your clients' welcome emails
When you add a client, the link to set up their account now uses your business's web address and branding, so it feels like it comes from you. See Manage your clients.
Meet Local Pros
Find pros near you by distance (5 to 50 miles) and by skill, and add your own skills so others can find you. See Meet local pros and add your skills.
The directory
The directory page has a fresh design that makes it easier for clients to search for the service they need and find professionals near them. See Getting Started with Business Listings.
Your Home calendar
- The 5-day calendar on your Home page shows the right days in your time zone.
- All-day and multi-day events are shown clearly ("All day", "Day 2 of 3").
- RebookMedia bookings are highlighted in orange; tap any event for its details and a link to the project.
See Your Home dashboard explained.
Better on phones
Many pages were improved for phone screens, including your clients' projects and order details, the Inbox, Settings and the Business Listing windows.
Still stuck? Book a free 30-minute call with our support team and we will walk through it with you.