Welcome to RebookMedia!
RebookMedia is owned and operated by Escribens Media, LLC. These are the terms and conditions for https://rebookmedia.com.
In these terms and conditions, the words "platform" refer to the RebookMedia website, "we", "us", "our", and "RebookMedia", refers to RebookMedia, and "you", and "user", refers to you, the RebookMedia user (Professionals and Clients).
The following terms and conditions apply to your use of the RebookMedia platform and the services available on the platform. This includes any other version of RebookMedia accessible through desktop, mobile, tablet, social media or other devices.
BY USING THE PLATFORM, YOU AGREE TO THESE TERMS AND CONDITIONS, OUR PRIVACY POLICY AND ANY POLICY OR LEGAL NOTICES ISSUED BY REBOOKMEDIA. PLEASE READ THESE CONDITIONS CAREFULLY BEFORE USING THE SERVICES AND FUNCTIONALITIES AVAILABLE ON THE PLATFORM. IF YOU DO NOT AGREE TO THESE TERMS OR OUR PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE PLATFORM.
To register for RebookMedia as a Professional (hereinafter "Professionals"), users must create an account by providing accurate, complete and current information, including their name, email address and any other information required in the registration process. By registering, Professionals agree that they are responsible for maintaining the confidentiality of their login credentials and all activities performed from their account. It is mandatory to notify RebookMedia immediately in the event of any unauthorized access or suspected security breach of the account.
Once registered, each Professional must create a profile on the platform. The profile must include truthful and professional information, such as photographs, experience, relevant skills, availability and any other details requested by RebookMedia to facilitate the booking process for Clients. Professionals are responsible for ensuring that all information provided in their profile is up to date and meets the platform's standards of quality and professionalism. RebookMedia reserves the right to review, modify or remove any profile content that does not comply with these policies or is deemed inappropriate, false or misleading.
By registering and creating a profile, Professionals certify that they are 18 years of age or older. Professionals also agree that use of the Platform is subject to applicable laws and regulations, including those relating to the provision of services as a Professional.
RebookMedia may, at its sole discretion, verify the identity of Professionals through authentication processes, such as the presentation of official identity documents. Failure to cooperate with these verification processes may result in the suspension or deletion of the Professional's account.
Professionals agree that their profile will be visible to Clients registered on the platform, and that they will be able to contact them and book their services through the tools provided by RebookMedia. The platform does not guarantee the booking of Professionals or the number of opportunities that may arise, and is not responsible for external arrangements made outside of the platform.
RebookMedia reserves the right to suspend, limit or terminate any Professional account that breaches these terms, engages in fraudulent conduct, violates applicable laws or violates platform policies, without prior notice and at its sole discretion. Participation in the platform constitutes acceptance of these terms and conditions.
All new accounts created by Professionals on RebookMedia are considered unverified by default. This means that potential Clients will be informed that they are interacting with an account that is not verified by the platform. This indicator is intended to promote transparency and ensure that Clients can make informed decisions when contracting services through RebookMedia.
Professionals have the option to verify their accounts, whether as a company or individual, to increase trust and credibility with Clients. To initiate this process, the Professional must make a request through the platform. The RebookMedia team will carry out a verification procedure that may include searches of company records, background checks and other methods to ensure the validity and authenticity of the Professional or business. It is important to note that this process may be subject to an additional fee, which will be charged at the time verification is requested.
Account verification is subject to the discretion of RebookMedia, and not all requests are guaranteed to be approved. In the event that inconsistencies, incorrect information or any indication of non-compliance with the terms and conditions of the platform are identified, RebookMedia reserves the right to refuse verification and, in more serious cases, suspend or delete the account.
The verification status of an account is a mark that aims to strengthen trust within the RebookMedia community. However, verification does not imply an absolute guarantee of the services provided by the Professional nor does it exempt Clients from exercising due diligence when selecting a Professional. By participating in the verification process, Professionals agree to all associated terms, including fees and possible consequences of the review of their account. RebookMedia reserves the right to update or modify verification policies as necessary to maintain the integrity and quality of the platform.
Professionals registered with RebookMedia have the opportunity to advertise their services through the platform, allowing them to reach clients interested in hiring their skills and expertise. It is essential that the listings created by Professionals are accurate, complete and do not contain misleading information. Accuracy in the description of services offered, including details such as pricing, availability and specific features, is essential to ensure trust and transparency within the RebookMedia community. Any misrepresentation in advertisements may negatively affect the Client experience and, as a consequence, may result in the suspension or termination of the Professional's account.
In addition, Professionals are responsible for keeping their profile on the platform up to date. This includes regularly reviewing and updating details such as service availability, rates and any other relevant information to ensure that Clients have access to accurate and up-to-date data. Profiles should clearly and truthfully reflect the services offered, promoting a reliable experience for both Professionals and Clients.
RebookMedia reserves the right to review listings and profiles to ensure that they comply with the platform's policies. In the event of non-compliance with these conditions, the platform may take corrective action, including removal of listings or deactivation of the account. By posting a listing on RebookMedia, Professionals agree to comply with these requirements and foster a community based on trust, quality and professionalism.
RebookMedia offers Professionals an Account Points system designed to facilitate access to various functionalities and services within the platform. Account Points are purchased directly through the platform and become the internal currency used to manage projects and enable advanced features.
Account Points are necessary to activate projects and manage their final delivery to Clients, ensuring that Professionals can fulfil the established agreements in an efficient manner. In addition, these points can be used to redeem additional functionalities of the platform, such as enabling advanced APIs, which allows features customised on the Professionals' account, as well as other services offered by RebookMedia.
It is the responsibility of the Professionals to maintain a sufficient balance of Account Points to ensure the continued operation of the functionalities and services they use. RebookMedia is not responsible for service interruptions or project delays due to a lack of available points in the Professional's account.
The acquisition and use of Account Points are subject to the policies and terms set forth by RebookMedia, including associated fees and specific terms of use. Points are non-refundable, have no monetary value outside the platform and may only be used within RebookMedia for their intended purpose. By participating in this system, Professionals agree to these terms and acknowledge that RebookMedia may update or modify the terms of the Account Points programme as necessary to improve the user experience and the operability of the platform.
Professionals registered with RebookMedia are responsible for clearly specifying their cancellation policies in their profiles, making sure that these are easy to understand and accessible to Clients before contracting their services. These policies should address conditions such as allowable cancellation deadlines, possible applicable charges and any other relevant conditions. It is important to note that late or frequent cancellations, either by the Professional or the Client, may negatively affect the visibility of the Professional's profile within the platform, as RebookMedia prioritizes reliability and Client satisfaction in its community.
Regarding modifications, Professionals should make every effort to accommodate client requests whenever feasible, considering the circumstances of the contracted service. All modifications should be handled promptly through the messaging system integrated in the platform, promoting transparent and effective communication between the parties. This includes clearly informing any changes to service details, such as schedules, locations or additional requirements, ensuring that both parties are aligned before proceeding.
With respect to refunds, these should be made in accordance with the policies established by each Professional in their profile. Professionals are responsible for handling and processing any applicable refunds directly with the client, in compliance with their own terms and regulations. RebookMedia assumes no responsibility for handling or processing refunds, as the platform acts solely as an intermediary to facilitate the connection between Professionals and Clients. Users should carefully review the refund policies before contracting any service.
Professionals registered with RebookMedia have the option to set the price of their services which will be visible on their profile for Clients to take into account when booking. Rates must be clear and reflect the total cost of the services offered, including any adjustments or additional requirements that the Professional wishes to communicate. Practitioners are responsible for keeping this information up to date and for ensuring that the fees reflect their current conditions.
Upon receipt of an order through the platform, the Professional agrees to attend the session at the place, date and time agreed with the Client. It is the Professional's responsibility to review all booking details and, in case of discrepancies or conflicts, to communicate with the Client through the messaging tools provided by RebookMedia. Once the order has been received, the Professional is obliged to comply with what has been agreed, except in exceptional cases that must be notified to the Client as far in advance as possible.
RebookMedia acts solely as a facilitator in connecting Professionals and Clients and managing the booking and payment procedures. Professionals acknowledge that any disputes related to the execution of sessions must be resolved directly with the Client, although the platform may provide assistance if documented evidence of the dispute is presented.
Professionals are responsible for ensuring that their conduct during sessions is professional and meets the expectations agreed with the Client. Any breach of the booking terms, inappropriate conduct or misuse of the platform may result in the suspension or deletion of the Professional's account, at RebookMedia's sole discretion. By accepting a session, Professionals confirm their agreement to these terms and their willingness to comply with the platform's policies.
RebookMedia uses third-party payment processors to securely and efficiently manage payments related to bookings made through the platform. Professionals authorize RebookMedia and its payment service providers to process transactions on their behalf, ensuring that funds from bookings are managed in accordance with the platform's policies. The corresponding payments are transferred to the Professional's account once the contracted service has been successfully completed and confirmed by the Client, through the designated channels, and that there are no disputes related to the provision of the service.
It is the Professional's responsibility to provide accurate and up-to-date information on their preferred method of payment to ensure proper receipt of funds. RebookMedia is not responsible for delays in payments that may arise due to errors in the information provided by the Professional or technical issues related to third party payment processors. In addition, any commissions or fees associated with payment processing will be deducted from the total amount prior to transfer, in accordance with the payment providers' current policies.
In the event of disputes between Clients and Professionals related to services rendered, funds may be temporarily withheld pending resolution of the situation. Professionals agree that RebookMedia, in coordination with payment processors, may take steps to investigate and resolve disputes fairly, based on the policies and terms established by the platform.
By using RebookMedia, Professionals agree to these terms and conditions related to the payment process, acknowledging that RebookMedia acts as an intermediary and not as a direct provider of financial services.
RebookMedia offers Professionals the option to use its white label service, which allows embedding our order form directly into the Professional's website, providing a personalized and professional user experience. Through this functionality, customers can place orders directly from the Professional's website (e.g. juanpablofotos.com/order), using an interface that integrates seamlessly with the RebookMedia platform, but maintains the Professional's look and feel and branding.
Orders placed through this option are handled in a similar way to those placed directly on RebookMedia, and Professionals are responsible for monitoring, accepting and processing such requests. This includes communicating with customers, managing specific terms and conditions for each order, and delivering the agreed services. It is the Professional's responsibility to ensure that all information provided in their embedded order form is accurate, clear and reflects the details of their services and policies.
RebookMedia acts only as a technological facilitator in this mode and is not responsible for the handling of orders, the quality of the services offered or the fulfilment of the conditions agreed between the Professional and the customers. Any dispute or problem related to orders placed through the Professional's website must be resolved directly between the parties involved.
For each successfully completed order, RebookMedia will charge a commission as consideration for the use of the platform, including booking management, payment processing and other related services. This commission, set as a fixed percentage of the total value of the booking, will be automatically deducted before the remaining balance is credited to the Professional's account. The exact amount of the commission will be communicated to users directly on the platform, ensuring transparency and accessibility.
In addition, the payment processor used to transfer funds to the Professional may charge a commission or fee for the withdrawal of funds. These fees, determined exclusively by the payment service provider, are independent of RebookMedia and are not under its control.
RebookMedia's fees are non-refundable except in exceptional circumstances, such as proven technical errors. Any changes to the commission policy will be communicated to Professionals in advance, and continued use of the platform will imply acceptance of the new terms. By using RebookMedia, Professionals agree to these terms and acknowledge that both the platform commission and payment processor fees are essential components of the service provided.
Professionals using RebookMedia are solely responsible for determining, reporting and paying all taxes applicable to their income generated through the platform. RebookMedia does not provide tax advice or withhold taxes, unless required by law. Professionals are advised to consult with a tax advisor to ensure compliance with applicable regulations in their jurisdiction. RebookMedia acts only as an intermediary and assumes no responsibility for the tax obligations of Professionals.
In order to use RebookMedia's services as a Client (hereinafter “Clients�), it is necessary to register and create an account on the platform. The registration process requires Clients to provide accurate, current and complete information, such as their name, email address and other information requested during registration. By creating an account, Clients agree to maintain the confidentiality of their login credentials and are responsible for all activities performed from their account. In case of suspected unauthorized use, Clients shall immediately notify RebookMedia.
Once registration is completed, Clients must create a profile that allows them to interact with Professionals and make reservations. This profile must reflect truthful and relevant information about the Client or any other information necessary to facilitate communication and the organization of reservations. Clients are responsible for keeping their profile data up to date and ensuring that their content complies with RebookMedia's policies.
RebookMedia reserves the right to review and, if necessary, remove any content from the Client's profile that is inaccurate, inappropriate or in violation of the platform's terms and conditions. Failure to comply with RebookMedia's policies may result in the suspension or deletion of the Client's account, at the sole discretion of the platform.
Clients acknowledge that their profile will be visible to Professionals registered on RebookMedia and that interactions and bookings must be made exclusively through the tools provided by the platform. Clients undertake to use RebookMedia only for legitimate purposes and within the applicable legal framework, undertaking not to use the platform for fraudulent or illicit activities or activities that may harm the integrity of the Professionals or the platform.
RebookMedia may, at its discretion, request additional information or perform verifications to ensure that Clients comply with the requirements set forth in these terms and conditions. Failure to cooperate with these verifications may result in the suspension or termination of the Client's account. By registering, Clients agree to these terms and conditions and RebookMedia's applicable policies.
All new Professional accounts on RebookMedia are considered unverified at the time of registration. This means that Professionals with whom Clients interact on the platform will be informed that they are dealing with an unverified account. This indicator is intended to promote transparency and ensure that Clients can make informed decisions when working with Professionals.
RebookMedia encourages Clients to exercise due diligence when selecting Professionals, as the platform does not guarantee the accuracy or authenticity of any user's identity or qualifications, whether verified or not. Clients should avoid sharing sensitive personal or financial information through the platform to ensure their safety and privacy.
Verification of Professional accounts is carried out at RebookMedia's discretion and is designed to increase transparency within the platform. However, the verification process does not provide an absolute guarantee of a Professional’s behavior or reliability.
The verification status of an account is intended to strengthen trust between Clients and Professionals within the RebookMedia community. However, verification does not imply an absolute guarantee about the Professional's behaviour or intentions, so Clients should exercise due diligence when conducting bookings or interacting with them. RebookMedia reserves the right to update or modify verification policies as necessary to maintain the integrity and quality of the platform.
RebookMedia Clients have access to advanced search tools designed to help them find photographers that fit their specific needs. These tools allow filtering by location, photography category, availability and other relevant criteria, enhancing the search experience and making it easier to select the most suitable professional. In addition, the platform provides personalized recommendations based on your preferences and requirements.
Once you identify a suitable photographer, you can communicate with them directly through the platform's messaging system. This communication allows you to discuss important details such as your specific needs, schedules, pricing and any other relevant aspects of the service. Bookings are made exclusively between you and the photographer, and RebookMedia acts only as a facilitator, without being a party to the booking agreements. This means that all terms and conditions, including pricing, schedules and additional policies, are negotiated and agreed directly with the professional.
By submitting a booking request, you agree to the terms and conditions set forth by the photographer, which may include pricing, availability, cancellation policies or other requirements. It is the Client's responsibility to carefully review these conditions before proceeding with the booking to ensure that they meet your expectations and needs. RebookMedia is not responsible for agreements reached between Clients and photographers, as its role is limited to providing a platform that facilitates the connection between both parties. By using RebookMedia, Clients agree to act in good faith and respect the terms established by the Professionals.
RebookMedia Clients can make payment for booked sessions directly through the platform at the time of booking confirmation. Payment will be processed using the available payment methods, which include credit and debit cards. All payments must be made securely through the platform's integrated payment gateway, designed to meet the highest standards of security and financial data protection.
The initial payment amount includes the cost of the session according to the rates established by the selected Professional, calculated according to the duration specified in the reservation. In case additional hours are added during the session, the system will automatically adjust the payment amount and process an additional charge to the payment method provided by the Client at the time of booking. The Client accepts and authorizes this automatic adjustment as part of the conditions for using RebookMedia services.
RebookMedia does not directly hold payments made by Clients, but acts as an intermediary to ensure that funds are transferred to Professionals in a secure and efficient manner, net of applicable service fees. All payments are final and non-refundable, except in exceptional circumstances as defined in these terms and conditions, such as cancellation of the session by the Professional or a demonstrated technical error in the payment process.
The Client is responsible for ensuring that the information provided for payment processing is accurate and valid. RebookMedia is not responsible for delays, rejections, or transaction failures caused by incorrect information, insufficient funds, or restrictions imposed by the Client's bank. In addition, the Client is responsible for any additional charges or fees associated with the use of their payment method, such as currency conversion fees or bank charges.
By making a payment, the Client agrees to comply with these terms and confirms that he/she has read and understood RebookMedia's payment policies. The platform reserves the right to suspend or cancel bookings in the event that payments are not successfully processed or if suspicious or fraudulent activity is detected in connection with the payment method provided. Any payment-related disputes should be reported to RebookMedia Client service within a reasonable timeframe for review.
RebookMedia Clients may cancel reservations in accordance with the cancellation policies established by the Professional at the time of booking. These policies, which may vary among Professionals, specify the conditions applicable in case of cancellations, such as the time limits allowed, the possibility of partial refunds or no refund in case of late cancellations. It is the Client's responsibility to review and understand these policies before confirming a reservation to avoid misunderstandings or inconveniences.
If a Client needs to make modifications to a reservation, these must be requested through the platform and are subject to approval by the Professional. Modifications may include changes to the date, time or details of the contracted service and may involve additional fees, depending on the nature of the requested changes and the Professional's policies. It is important that modification requests are made well in advance to ensure a favorable resolution.
Refunds, when applicable, are processed exclusively in accordance with the cancellation policy specified by the Professional. RebookMedia is not involved in the direct handling of refunds and assumes no responsibility for issuing refunds outside of the terms set forth by the Professional. Any dispute regarding refunds must be resolved directly between the Client and the Professional.
By using RebookMedia, Clients agree to comply with the cancellation, modification and refund policies established by the Professionals, acknowledging that the platform acts only as an intermediary to facilitate the connection between the parties. It is essential that Clients act responsibly and respect the agreements reached with the Professionals in order to maintain a transparent and reliable experience on the platform.
By using RebookMedia, Clients acknowledge that hiring Professionals through the platform involves certain inherent risks. This includes, but is not limited to, possible discrepancies in the quality of service, delays, misunderstandings in the agreed terms, property damage, personal injury or any other situation that may arise during the provision of the contracted services. Clients understand that the agreements reached with the Professionals are independent from RebookMedia and that the platform acts only as an intermediary to facilitate the connection between the parties.
RebookMedia does not guarantee the suitability, quality or performance of the Professionals registered on the platform and assumes no responsibility for any damages, losses, injuries or legal disputes that may arise from the relationship between Clients and Professionals. Any dispute or claim related to the contracted services shall be resolved directly between the Client and the Professional, without RebookMedia's participation in the process.
By accepting these terms, Clients assume full responsibility for their decisions when using the platform and acknowledge that they must act with diligence when selecting and hiring Professionals. RebookMedia recommends that Clients carefully review the profiles, ratings and policies of Professionals before confirming any booking to minimize associated risks and ensure a positive experience.
By accessing and using the RebookMedia platform, you agree to be fully bound by the terms and conditions set forth in this agreement. If you do not agree to any of the terms, you must refrain from using the platform or its services. We reserve the right to modify this agreement at any time. Any modifications will be effective upon posting on the platform. By continuing to use RebookMedia following the posting of a modification, you expressly agree to be bound by the updated terms. For this reason, we recommend that you review this agreement periodically to stay informed of any changes.
By using the platform, you represent and warrant that you have full legal capacity, power and authority to enter into this agreement and to perform your obligations hereunder. You further confirm that you are not subject to any legal, contractual or other restriction that limits or prevents your ability to accept these terms and conditions. You warrant that you will use the platform in accordance with applicable laws and regulations and that your use will not infringe any third party rights or contravene any applicable regulations.
Your acceptance of this agreement constitutes a binding commitment by you and any entity you represent to adhere to the terms set forth herein and any additional policies posted on the platform. This commitment includes your obligation to ensure that all information provided during registration and use of the platform is truthful, accurate and up to date. RebookMedia will not be liable for any breach of these terms by users, and any violation of these terms may result in the suspension or termination of your access to the platform.
RebookMedia may send notifications and communications to users via email, SMS messages and notifications within the platform. These communications may include information related to the use of the platform, such as booking confirmations, reminders and relevant updates. In addition, RebookMedia may use the contact details provided, such as email and phone number, to send marketing communications and content related to the platform, aimed at improving the user experience and keeping the user informed about services and news.
By registering and using the platform, the user accepts and authorizes the use of his/her contact data for these purposes. However, users have the option to manage notifications through their user account settings or they can send us a request through our contact details. Users may also choose to unsubscribe from promotional emails by using the “unsubscribe� option available in some emails. This flexibility ensures that each user can customize their communication experience with RebookMedia according to their preferences.
RebookMedia is a digital platform that connects clients with professional photographers and media specialists in a simple and efficient way. Designed to meet a wide range of needs, from personal events such as weddings and newborn sessions to commercial projects such as brand promotion or real estate sales, RebookMedia makes it easy to find and hire specialized creative talent. Professionals can register their services for free, showcasing an unlimited variety of categories, allowing them to highlight their skills and reach a wider audience. With a focus on community and collaboration, the platform streamlines management and logistics, allowing both clients and professionals to focus on delivering quality results and exceptional experiences.
Use and registration with RebookMedia is strictly limited to persons over the age of 18. By registering, users confirm that they meet the age requirement set for their jurisdiction and agree that RebookMedia may request verification of their age through official documentation at any time. Any accounts created by persons who do not meet these requirements will be immediately suspended or deleted, and RebookMedia is not responsible for unauthorized access by minors who provide false or misleading information.
Users may provide and upload content and information through the platform. Users retain any copyrights or other rights they may have in the content and information they provide through the platform. RebookMedia is not responsible for the accuracy, safety, or legality of content posted on the platform by users. By providing content and information through the platform, you grant RebookMedia a worldwide, non-exclusive, royalty-free, fully paid-up right and license to host, store, transfer, perform, reproduce, and modify the content for the sole purpose of using and displaying the content within the platform and to the general public.
By providing and uploading content through the platform, you represent, warrant, and guarantee that:
RebookMedia may, at any time and without notice, filter, remove, edit, or block any content that, in our opinion, violates these terms or is otherwise objectionable. If any user or third party notifies us that user content allegedly does not comply with these terms, we may investigate the allegation and determine in our sole discretion whether to remove the content in question, which we reserve the right to do at any time without notice. You acknowledge and agree that RebookMedia reserves the right to monitor all information transmitted or received through the platform, and may do so from time to time, for operational and other purposes.
The platform contains chat areas or messaging services to enable communication between users. The user may only use the chat or messaging service to send and receive messages that are relevant and specific to the purposes of the platform. The user may NOT use the chat or messaging service available on the platform to do any of the following:
Any breach or violation of the provisions contained in these terms and conditions may result in the suspension of the offending user's account, with or without notice and without the right to compensation.
RebookMedia is committed to maintaining a safe, respectful, and positive environment for all of its users. By using our platform, users agree to abide by the following community guidelines designed to foster a healthy and welcoming community:
RebookMedia reserves the right to take any action necessary to enforce these community guidelines. Possible actions include, but are not limited to:
RebookMedia is committed to reviewing all violations of these guidelines in a fair and consistent manner. Users may report inappropriate behavior or content that violates these guidelines through the reporting tools available on the platform.
By agreeing to these community guidelines, users contribute to creating a safer, more respectful, and positive community on RebookMedia. We appreciate the cooperation of our users in achieving this goal and continually improving our platform.
Users have the ability to include comments and ratings about their experience once a session has been completed and validated. This functionality is designed to foster transparency, trust and continuous improvement within the platform community. Clients can rate and comment on Professionals, rating aspects such as punctuality, professionalism and quality of service received. Similarly, Professionals can rate and leave comments about Clients, considering aspects such as compliance with agreements and treatment received.
All ratings and comments must be honest, respectful and relevant to the session experience. Posting content that is offensive, defamatory, false or in violation of RebookMedia policies is strictly prohibited. The platform reserves the right to moderate, review or remove any comments or ratings that do not comply with these rules, without prior notice and at its sole discretion.
Comments and ratings made by users will be visible on the platform and may influence other users' future decisions to book or accept sessions. For this reason, users are encouraged to be objective and responsible when providing feedback. RebookMedia does not intervene in the generation of ratings nor does it guarantee their accuracy, as they reflect exclusively the opinions of users.
Use of this functionality constitutes acceptance of these terms and conditions. RebookMedia is not responsible for disputes arising from comments or ratings, but may offer assistance if documented evidence of abuse or non-compliance with the platform's rules is presented. By participating in the ratings system, users agree that their comments will be subject to RebookMedia's moderation policies and that they may not demand the removal of reviews based on legitimate experiences.
RebookMedia acts as an intermediary platform that facilitates the connection between Clients and Professionals for the hiring of services related to photography and media. By using the platform, Users agree that RebookMedia is not responsible for the quality, suitability, timeliness or performance of the services provided by Professionals. All interactions, agreements and contracts are made directly between Clients and Professionals, and RebookMedia is not a party to these agreements and assumes no responsibility for any obligations arising therefrom.
RebookMedia does not guarantee the accuracy or completeness of the information provided in the Professionals' profiles or in the listings published on the platform. Although reasonable efforts are made to moderate the content, RebookMedia does not verify the accuracy of the advertisements or the ability of the Professionals to perform the services offered. Any misunderstanding, breach or damage resulting from the relationship between the Client and the Professional shall be the sole responsibility of the parties involved.
RebookMedia shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages that may arise from the use of the platform, including, but not limited to, economic loss, property damage, personal injury, legal litigation or any other situation resulting from the use of the services provided by the platform. This also includes any technical problems, service interruptions, payment system errors or data loss that may affect the user experience.
In relation to cancellation, modification and refund policies, RebookMedia assumes no responsibility for the terms set by the Professionals nor for the handling of refunds. All disputes related to these issues must be resolved directly between the Client and the Professional, and RebookMedia does not intervene or guarantee results in these cases.
Nor does RebookMedia guarantee continuous and uninterrupted access to the platform or its error-free operation. Users agree that use of the platform is at their own risk and understand that technical problems or interruptions beyond RebookMedia's control may occur.
In no event shall RebookMedia's liability exceed the total amount of fees the user has paid directly to the platform, if any, in the six months prior to the date of the claim. This limitation of liability applies to the maximum extent permitted by applicable law and does not affect legal rights that cannot be excluded or limited under such laws. Users agree to these terms and conditions as an integral part of their access to and use of RebookMedia.
All materials on the RebookMedia platform, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software, and other elements created by or for RebookMedia are protected by copyrights, trademarks, and/or other intellectual property rights owned and controlled by RebookMedia, or by third parties that have licensed or otherwise provided their material to the platform. These materials are made available for limited, non-commercial, personal use only, except as specifically provided herein. No RebookMedia-owned material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without RebookMedia's prior express written permission. You may not add, delete, distort, or otherwise modify any such materials. You acknowledge that professional users ("Pros") who upload content to the platform, including photographs, videos, graphics, and other media, retain full ownership and copyright to their uploaded content. By uploading content, Pros grant RebookMedia a limited, non-exclusive, royalty-free, worldwide license to display, promote, and distribute such content solely for the purposes of operating, marketing, and improving the platform. This license automatically terminates when the Pro removes their content from the platform or closes their account, except for content already used in marketing materials, which may continue to be used in historical or archival contexts. Any unauthorized attempt to modify platform materials, defeat or circumvent any security features, or utilize RebookMedia or any part of the platform's materials for any purpose other than its intended purposes is strictly prohibited. Furthermore, all users are prohibited from copying, reproducing, or distributing content uploaded by other users, including Pros, without obtaining direct permission from the original content owner. Any attempt to claim ownership of content created by another user or Pro is considered copyright infringement and will be subject to immediate account suspension and potential legal action. RebookMedia respects the intellectual property rights of all users and expects the same from you. If you believe your copyrighted work has been uploaded to the platform without your authorization, you may file a copyright infringement notice in accordance with our DMCA Policy.
RebookMedia respects the intellectual property rights of all users and expects all users, including Professionals and Clients, to do the same. RebookMedia complies with the Digital Millennium Copyright Act (DMCA) and responds to valid notices of alleged copyright infringement in accordance with Section 512 of the DMCA. As a neutral platform, RebookMedia does not mediate or adjudicate disputes over ownership or licensing between users. However, we will process valid DMCA takedown requests as required by law.
If you believe in good faith that any content on the platform infringes your copyright, you may submit a DMCA takedown notice to RebookMedia's designated copyright agent by sending an email to support@rebookmedia.com with the subject line: DMCA Takedown Request. Your notice must include the following information:
Please note that submitting false claims may result in legal consequences. RebookMedia will follow the DMCA's prescribed process, which may include removing or disabling access to the allegedly infringing material and notifying the user responsible for the content. If you believe your content was wrongly removed, you may submit a counter-notice pursuant to the DMCA.
The following activities are prohibited:
Due to the nature of the Internet, RebookMedia provides and maintains the platform on an "as is", "as available" basis and does not promise that use of the platform will be uninterrupted or error-free. We shall not be liable to the user or any third party if we are unable to provide our platform and services for any reason beyond our control.
Our platform may from time to time contain links to other platforms which are not under the control of and are not maintained by us. These links are provided for your convenience only, and we are not responsible for the content of those sites.
Except as provided above, we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise, and all such terms are hereby excluded to the maximum extent permitted by law. You will be responsible for any breach of these terms by you, and if you use the platform in breach of these terms, you will be liable to and will reimburse RebookMedia for any loss or damage caused as a result.
RebookMedia shall not be liable for any amount for any failure to perform any obligation hereunder if such failure is due to the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war, or force majeure.
These terms do not affect your statutory rights as a consumer which are available to you. Subject as aforesaid, to the maximum extent permitted by law, RebookMedia excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect, or consequential loss, whether or not such arises out of any problem you notify to RebookMedia, and RebookMedia shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
You agree to defend and indemnify RebookMedia and any of their directors, employees, and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature, including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
No responsibility will be accepted by RebookMedia for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.
We may change the platform and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the platform constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these terms apply to all users take effect.
Any personal information you submit in connection with your use of the platform as a user will be used in accordance with our privacy policy. See our privacy policy.
This agreement together with the privacy policy and any other legal notices published by RebookMedia, shall constitute the entire agreement between you and RebookMedia concerning and governs your use of the platform.
If any section of these terms is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. Our failure to enforce or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision in the future.
RebookMedia shall not be liable for any failure to perform due to causes beyond its reasonable control, including, without limitation, fortuitous events, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts that may be due to unforeseen circumstances.
Both the user and RebookMedia acknowledge that failure to comply with these terms and conditions may result in termination of the agreement between both parties.
In case of non-compliance by the user: If the user fails to comply with any of the terms set forth in these terms and conditions, RebookMedia reserves the right to unilaterally terminate the user's access to and use of the platform. RebookMedia may take this action without prior notice, and the User will automatically lose all rights to access and use the platform. Furthermore, RebookMedia shall not be liable for any loss of data or information associated with the user's account.
In case of non-compliance by RebookMedia: If RebookMedia fails to comply with its obligations under the agreed terms and conditions, the User shall be entitled to terminate the agreement and stop using the platform. The user shall notify RebookMedia in writing of the breach and allow a reasonable time for RebookMedia to remedy the situation. If RebookMedia does not remedy the breach within the set period, the user may proceed with the termination of the agreement.
Termination of the agreement shall not release either party from any obligations and liabilities that have arisen prior to the date of termination.
Continued use of the platform after termination of the agreement by either party shall imply acceptance of the conditions set forth in the terms and conditions in effect at that time.
Any dispute, claim or controversy arising between a user and RebookMedia in connection with these terms and conditions, the use of the platform or the services provided, shall be resolved exclusively through alternative dispute resolution mechanisms, including mediation and arbitration, as detailed below.
First, both parties agree to use their best efforts to resolve any dispute informally. This includes direct communication between the parties involved to identify and address concerns or disagreements quickly and efficiently. Users may contact RebookMedia through designated support channels to raise any disputes. The company commits to respond within a reasonable period of time, providing an opportunity to resolve the issue without resorting to formal procedures.
If the parties fail to resolve the dispute informally within thirty (30) days of initial notification of the dispute, the dispute will be submitted to mediation. The mediation shall be conducted before a neutral mediator selected by mutual agreement of the parties. If the parties are unable to agree on a mediator within an additional fifteen (15) days, a mediator shall be appointed through a recognized mediation agency. The costs of the mediation shall be shared equally between the parties, and the mediation shall be conducted in English and at a mutually agreed location or, if both parties agree, through a virtual platform.
If mediation does not result in a mutually satisfactory resolution, the dispute shall be resolved by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association (AAA) or a similar internationally recognized body. The arbitration shall be conducted by a single neutral arbitrator, who shall be selected in accordance with the rules of the arbitration body. The place of arbitration shall be in the United States, in a city agreed upon by the parties or designated by the arbitration body if no agreement is reached. The language of the arbitration shall be English.
The arbitrator shall have exclusive authority to resolve the dispute, including determining the applicability and validity of these dispute resolution terms. The arbitrator's decision shall be final and binding on both parties, and may be entered as a judgment in any court of competent jurisdiction. Unless prohibited by applicable law, the parties agree to waive any right to bring the dispute in court or to participate in a class action.
This dispute resolution clause does not preclude RebookMedia from seeking injunctive or equitable relief in the event of intellectual property rights infringement, misuse of the platform, or any act that may cause irreparable harm, in which case it may go directly to a court of competent jurisdiction without exhausting alternative dispute resolution mechanisms.
By accepting these terms, users expressly waive any right to a jury trial and agree that all disputes will be resolved in accordance with the procedures set forth in this clause, with the objective of minimizing the costs and time associated with formal litigation. The parties assume their own costs associated with mediation and arbitration, unless otherwise agreed or specifically provided by the arbitrator.
These terms and conditions shall be governed by and construed in accordance with the laws of the United States, specifically the laws of the State of New Jersey. Any dispute relating to these terms shall be subject to the exclusive jurisdiction of the state or federal courts of the State of New Jersey. This applies unless binding arbitration is agreed to in the applicable section.
Your use of our platform and purchase of our products is conditioned upon your acceptance of and compliance with all of the terms and conditions set forth. This authorization to use our services does not extend to jurisdictions where these provisions are not respected or applied.
Our commitment to compliance with these terms is strictly governed by applicable laws and legal process. Importantly, these terms do not restrict our ability to comply with legal or governmental requirements, including but not limited to those relating to law enforcement and the use of our platform. Information provided or collected in connection with your use of the platform and purchase of our products will be subject to these requirements.
In the event that any provision of these terms and conditions shall be declared invalid, illegal or unenforceable by any court or competent authority, such decision shall not affect the validity or enforceability of the remaining provisions. The failure or delay in enforcing any of these terms and conditions by us at any time shall not constitute a waiver of our rights to enforce such provision, or any other provision, in the future.
We reserve all rights not expressly granted herein, while at all times maintaining the protection of and respect for our intellectual property rights and prerogatives.
If you have any questions or concerns about these terms, please contact us.
Contact Us