Privacy Policy

Personal Information We Collect

We collect personal information about you when you use our platform to deliver the services you requested. The types of information we collect when you use our Site include but it's not limited to:

1. Information You Provide Directly:

• Account Information: Name, email address, phone number, username, password, and profile details for your account.
• Profile Details: Information about your photography or media services, portfolio uploads, business subdomains, and categories of expertise.
• Payment Information: Billing details, payment methods, and shipping address for transactions. Payment data is securely handled through third-party providers like Stripe.

2. Information Collected Automatically:

• Device Information: Web browser, IP address, time zone, and cookies installed on your device.
• Usage Data: Pages viewed, search queries, clicks, uploads, downloads, and referral URLs.
• Location Data: Geolocation details (with consent) to connect you with local professionals.

3. Information From Third-Party Sources:

• Social media profiles linked to your account (e.g., Google, Facebook, Instagram).
• Publicly available data relevant to your profile.

4. Information Collected on Behalf of Professionals:

When a Professional uses RebookMedia’s website builder, embedded scripts, white-label order forms, booking tools, messaging systems, or related services on their own website, personal information submitted by end users (such as name, email address, phone number, booking details, or other identifying information) is collected by the Professional and processed by RebookMedia solely on the Professional’s behalf.

In this context:


• The Professional is the business responsible for determining the purposes and means of processing personal information.
• RebookMedia acts solely as a service provider and does not independently determine how such personal information is used.
• RebookMedia does not sell or share this information for cross-context behavioral advertising or independent commercial purposes.

Individuals who submit personal information through a Professional’s website should review that Professional’s privacy policy for more information about how their data is handled.

How We Use Your Personal Information

• Enable account creation and profile management.
• Facilitate bookings, payments, and service delivery.
• Improve the Site's functionality and user experience.
• Send notifications about updates, features, and promotions.
• Analyze user behavior to optimize marketing and usability.
• Detect, investigate, and prevent fraud and unauthorized activities.

Sharing Your Personal Information

We share your personal information with third parties for legitimate purposes:

• Stripe for payment processing.
• Google Analytics for site usage analysis.

When processing information on behalf of Professionals, RebookMedia may engage third-party service providers, including cloud hosting providers, payment processors, messaging services, analytics providers, and infrastructure providers. These service providers are contractually obligated to safeguard personal information.

We do not sell your personal information to third parties.

Behavioral Advertising

We may use your personal information for targeted advertising. For more information, visit the Network Advertising Initiative.

Behavioral advertising practices described in this section apply only to users who interact directly with RebookMedia.com. RebookMedia does not use personal information collected on behalf of Professionals for cross-context behavioral advertising.

• Facebook Ads Settings
• Google Ads Settings

Your Rights

RebookMedia's services are only available in the United States. If you have any questions or concerns about your personal information or wish to request access, correction, or deletion of your data, please contact us. All requests will be handled in compliance with applicable U.S. privacy laws and regulations.

If your request relates to personal information submitted through a Professional's website, we may direct you to contact that Professional directly, as they are the business responsible for responding to such requests. RebookMedia will reasonably assist Professionals in fulfilling such requests as required by law.

Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Data Security

We employ encryption and other safeguards to protect your data, but no system is completely secure. Please contact us if you suspect unauthorized access.

Changes to This Privacy Policy

We may update this policy for operational, legal, or regulatory reasons. Updates will be posted with a revised effective date.

Contact Us

For questions or concerns, contact us at support@rebookmedia.com.