Add and manage project to-dos

To-dos are tasks on a project with a due date, such as "Confirm access code with agent", "Send edited photos" or "Order prints". They keep everything you need to do for a job in one place, and remind you on the project page when they are due.

Where to find it: Open the project and use the To Do tab, the Add To-Do button, or Create New > To Do.

In this article

  1. Add a to-do
  2. See your to-dos
  3. Complete or reopen a to-do
  4. Edit or delete a to-do
  5. To-dos and Google Calendar
  6. Troubleshooting
  7. Related articles

Add a to-do

  1. Click Add To-Do (or Create New > To Do).
  2. Enter a Name for the task.
  3. Choose the Due On date, and a time if it has one. Leave the time blank for an all-day to-do.
  4. Leave Assigned To as Me.
  5. Add Notes if you like. They are for you only; clients don't see them.
  6. Click Save To-Do. You will see "To-Do item has been added."

See your to-dos

  1. The To Do tab lists the project's to-dos, open ones first, then by due date.
  2. Coming Up In The Next 7 Days, at the top of the project, shows to-dos due in the next week together with upcoming visits. Overdue to-dos are shown first, in red, until you complete them.
Tip: check Coming Up In The Next 7 Days whenever you open a project, so nothing slips.

Complete or reopen a to-do

Tick the checkbox next to a to-do to mark it done, on the To Do tab or in Coming Up. Untick it to reopen it.

Edit or delete a to-do

  1. Edit: click the edit icon on an open to-do, make your changes and click Save To-Do ("To-Do item has been updated.").
  2. Delete: click the X icon on an open to-do, then Yes, Delete.

Completed to-dos can't be edited or deleted. Untick them first to reopen them.

To-dos and Google Calendar

If you have connected Google Calendar, new to-dos are added to it: to-dos with a time as a 30-minute event, and all-day to-dos as an all-day event. Completing a to-do removes it from your calendar, and deleting it removes it too. See Use your calendar and connect Google Calendar.


Troubleshooting

"Please enter a name for your todo item."

Type a name before saving.

"Please select a due date."

Every to-do needs a due date. Choose one, and leave the time blank for an all-day to-do.

I can't assign a to-do to a team member

To-dos are assigned to you. To give work to a team member, assign them to the project's services or visits (see Add and manage team members).

I can't edit or delete a to-do

It is completed. Untick it to reopen it, then edit or delete it.

A checkbox didn't save

Reload the page to check its status, then try again.

Still stuck? Book a free 30-minute call with our support team and we will walk through it with you.

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Related articles

  1. Create and manage projects
  2. Schedule and manage visits
  3. Your workflow from booking to delivery
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