After your project, your professional may ask you to review their work. Your review helps them grow their business and helps other clients choose the right professional. It only takes a minute, and you don't need to sign in.
Where to find it: Open the email "We'd love your feedback" from your professional and click Leave a Review, or use the review link they texted or sent you.
In this article
- Open the review page
- Rate and review
- Where your review appears
- Troubleshooting
- Related articles
Open the review page
Your professional sends you a review link by email ("We'd love your feedback", with a Leave a Review button), by text message, or directly. The link is for your project only, so please don't share it.
Good to know: review links work for 7 days from your professional's first request.
Rate and review
- Under Share your feedback!, click the stars for each rating, from 1 to 5 stars: Seller Communication, Quality of Delivery and Value of Delivery. Rate all three, so your overall rating is accurate.
- Under Share your experience with others., write about your experience: what went well, how the photos turned out, and anything future clients would like to know. You can write up to 1,000 characters; the counter shows how many are left.
- Click Submit. You will see "Review submitted successfully."
Each project can be reviewed once, and reviews can't be changed after you submit them, so check your review first.
Where your review appears
- On the Reviews tab of your professional's RebookMedia profile, with your first name, your ratings and your comment.
- In your professional's overall rating, shown on their profile and in search results.
Please keep reviews honest and respectful, and don't include personal details such as phone numbers or addresses.
Troubleshooting
"Please complete out all fields before submitting."
Write a comment in the box. You can ignore this message if it appears before you have started.
"This review has expired."
The 7 days have passed. Message your professional; they can share your feedback another way.
"This review was already submitted."
A review has already been left for this project.
Still need help? For anything about your booking, photos or invoices, message your professional from your account's Inbox. For help with your RebookMedia account, email support@rebookmedia.com.